The meaning of self-determination since its inception a decade ago has always rested on a set of principles: Freedom, Authority, Support, Responsibility and now Confirmation of the important role that individuals with disabilities must play in the development of this movement. In this ten-year time frame our understanding of self-determination has deepened and broadened. New and highly relevant issues surface as more and more individuals in states across the country begin to implement self-determination for themselves, and issues surface as well for the systems that are the stewards of public funds. Just as individuals with disabilities and families have taught us so much as they gain control of the funding, so, too, have we learned about the systems change elements that make the goal of self-determination more attainable.
While self-determination in New Jersey has much strength, it still functions on the periphery of human services and its promise remains unfulfilled. Self-Determination operates at essentially two levels: the individual and highly personal level, and the systems or service and organizational level.
The goal of self-determination, the creation of meaningful, culturally appropriate lives deeply embedded in our communities and suffused with real relationships, requires that the system of long term care change in significant ways. This goal will be attainable by only a few individuals or not attainable at all unless both policy and practice issues are jointly addressed. Difficult public policy issues need to be resolved. Among these issues are the following:
Best practices across the country answer these questions with a resounding affirmation. In fact the growing context for carefully and strategically re-designing the entire system of long term care for individuals with disabilities rests on two emerging crises that threaten the long term viability of community supports for individuals with developmental disabilities:
Increased competition for scarce Medicaid resources, and
The dwindling supply of direct support workers to serve those with disabilities
The future interests of individuals with developmental disabilities as well as all other disabilities are inextricably linked with one of the greatest cultural, social and economic changes in American History: the aging of America. The issue of how resources are allocated in the future is directly related to the very adequacy of those resources.
As the demographics of this country inexorably change from 12.5% of the population over age 65 to 20% over the age of 65, we can accurately predict the following crises:
As America ages the competition for scarce resources, especially under the Medicaid program, is going to increase dramatically. This dilemma has the potential for dwarfing the twin crises in Medicare and Social Security.
In the face of this crisis two problems remain intractable: the near total impoverishment of individuals with disabilities within this system of long term care and the low wages and attendant difficulty in attracting and keeping a workforce to support individuals with disabilities. (See Filthy Lucre at: self-determination.com)
These crises have led to deeper and deeper reflection on how the system of long-term care must change in fundamental ways. The most important issue then for all concerned is how to begin to address these problems without hurting individuals with disabilities. Indeed, the central policy question becomes how to design a system that improves upon quality, is founded on freedom and responsibility, and results in better value and cost-effectiveness.
What follows is a brief policy analysis of self-determination in New Jersey within the context outline above, and some recommendations for possible changes that will augment the effort so successfully begun here. This paper is divided into three sections:
Section 1
Self-Determination Policy and Practice
Division Circular #33 outlines the policies developed by the State of New Jersey to implement self-determination. Together with "Guidelines for Participants on Allowable Costs for Division Funds" these documents outline the basic policy and practice standards for the implementation of self-determination in the State of New Jersey. What follows is a basic policy analysis of these standards based on the original intent of the self-determination movement (Nerney, T and Crowley, R, 1995; Nerney, T. & Shumway, D., 1996) and a review of best practices across the United States through the work of the Center on Self-Determination. This analysis is also based on many interviews with Division personnel, regional personnel and family members including family meetings.
Division Circular # 33 clearly spells out the basic policy and meaning of
self-determination:
Under Self-Determination, individuals with developmental disabilities, together
with their guardians, families and friends, can choose their own supports and
design new, innovative, cost-effective living arrangements.
This circular clearly points out that self-determination is not a "placement". Rather it is an alternative to a residential placement. This policy analysis has identified the following issues to cover:
The Availability of Funds and the Amount Available to an Individual
Self-Determination in New Jersey is limited to those who become eligible for services as dollars are appropriated annually for individuals on the waiting list. As individuals come off the waiting list for services they are free to choose traditional agency directed services or "self-determination". It is unclear from this document and others reviewed how determinations are made with regard to the second issue mentioned above, viz., the amount available to an individual.
Apparently, the amount of dollars available is both limited by the appropriations process and limited by what can be purchased under "allowable" costs. This raises the question of what is the actual average expenditure for traditional or agency-directed services and what is the actual average expenditure for self-determination.
Interviews with family members and individuals with disabilities led to the
conclusion
that this information is not offered and, in fact, may not be available. In
other words participants did not have this information and often going into
the planning process did not know how many dollars might be available. There
is negotiation possible based on the plan developed by the person with a disability/family
with the assistance of a support broker. (The issue of how much money to make
available remains a difficult issue across the country)
Allowable Costs
The Division annually issues directives on allowable costs for specific expenses. These guidelines include up-front costs of up to $4,000 a year for support brokers and facilitation of "circles of support" for the individual with a disability. This enables the person to begin planning prior to receiving an individual budget.
For individuals residing at home it is expected that SSI/SSDI will be contributed toward the person's room and board. For those within and outside a family member's home the allowable costs are divided into nine categories ranging from typical household expenses (including home modifications), transportation, clothing, staffing, medical, recreation/leisure, other and adaptive equipment. The list is fairly inclusive. Several items stand out. There is no category for "management" or administration. Several of the categories include dollar ceilings such as food, clothing, recreation and leisure including vacation, as well as transportation. In some cases there is a range and in others there appears to be a dollar ceiling. Costs for "day program" needs including job development and job training and placement, are not included. In fact, self-determination in New Jersey with some exceptions does not include this aspect of a person's life unless they are employed. Some ceilings, recreation/leisure and vacations e.g., have a total dollar ceiling even if the person's own money is used.
Contributions by Individuals with Disabilities
It is naturally assumed that individuals will contribute to the cost of their supports whenever possible. This means that the individual's SSI/SSDI will be used for typical room and board expenses and that dollars earned from work will also become a contribution. However, it appears that all of the SSI/SSDI must be part of an individual budget and that, if a person works, all of that person's wages must be included in the individual budget of support. This does not appear to be true for those who live in typical human service environments such as group homes.
Case Manager Assignment
In addition to the selection of a freely chosen support broker the Division also assigns a case manager to the person enrolled in self-determination. This case manager together with the self-determination coordinator fulfills the role of first line of approval and contact with regard to both individual budgets as well as other concerns of the individual as well as the Division. There is no mention of individual choice with regard to the case manager.
Support Broker Service
One of the unique features of the New Jersey self-determination initiative is the ability for the individual to hire a support broker, i.e., some individual who will provide essential planning and coordination supports as well as monitoring and even help with arranging the supports. This function is independent of both service provision and case management. The person is essentially hired by the individual, guardian or support circle and clearly works for the person with a disability. Conflict of interest is avoided in this way. There is a provision that each support coordinator undergo training provided by the Boggs Center.
Fiscal Intermediary Service
New Jersey contracts with Easter Seals to provide fiscal intermediary services to those in the self-determination initiative. There is a prohibition under Medicaid for giving dollars directly to individuals. Fiscal intermediaries can be the place where the dollars for an approved budget get deposited. The fiscal intermediary then pays the bills outlined in the approved budget. Easter Seals also insures that appropriate taxes and benefits are paid on a timely basis. For those individuals who do not contract with an established agency for personal support, this fiscal intermediary will become the "employer of record" for purposes of handling issues related to the employment of personnel including benefits, taxes and unemployment compensation. Easter Seals uses its own benefit package in these instances.
Day Program Exclusion
If an individual with a disability participating in self-determination is already working some of the individual budget may be directed toward supporting employment-related expenses. However, there appears to be a general exclusion of the dollars available for day and vocational programs from the individual budget. Individuals in self-determination are typically directed to an agency where there might be a slot or opening available. Officials interviewed indicated that this is not always the case if an individual asks for something different.
Role of Guardians
State policy requires the appointment of a guardian for those who are deemed not capable of managing their own supports. For those with public guardians there is a requirement that a private guardian be appointed. The "allowable" costs document permits an expenditure of up to $1500 for this purpose
Section 2
Training and Technical Assistance
Training for virtually all participants in self-determination is the responsibility
of the Elizabeth M. Boggs Center on Developmental Disabilities (UMDNJ) and to
some extent the dissemination of information with the New Jersey Developmental
Disabilities Council. Among a myriad of training opportunities The Boggs Center
offers specific training in self-determination:
Orientation to Self-Determination
This includes an introduction, history, philosophy and an overview of the New Jersey self-determination initiative. This specific training is also a requirement for potential support brokers.
Families and Self-Determination
This training focuses on the details of planning and implementation of supports.
It is offered as well to family members who will serve as support brokers.
Support Broker
This training is specific to support brokers and the two-day session is a requirement for anyone choosing to become a support broker. Individuals from Easter Seals (the fiscal intermediary) and the Division of Developmental Disabilities Regional Coordinators augment Boggs Center staff. Successful completion results in a certificate.
Section 111
Recommendations
There are issues in this section that necessarily overlap. Some redundancy then is produced in keeping them in sequence. For example, the exclusion of day program funds obviously overlaps with the availability and the amount of funds. Allowable costs and the contribution of individuals with disabilities also are good examples.
The Availability of Funds and the Amount Available to an Individual
This issue is a thorny one in virtually all of the states implementing self-determination. One of the early-on experiences of administrators in self-determination projects was the request for information on typical human service costs from families and individuals with disabilities. These average expenditures for a typical residential, day, and vocational program was largely unknown outside of key management and administrative staff. Since typical provider contracts average the various and sometimes-unique costs associated with individuals it is not always possible or easy to discern true individual costs.
In addition, many states' reimbursement policies differed in what a particular agency might receive based on historical entry into the provider system, the significance of the disabilities of those served and the type of programs operated. All residential programs, e.g., are not equal. Sometimes ICF-MR group homes would receive higher payments than Waiver funded group homes. In some states, supported employment programs would receive higher or lower reimbursement than day activity or workshop programs. That said, however, administrators were often reluctant to make this information public to families and individuals with disabilities.
Finally, self-determination has held out the implied promise of "cost-effectiveness" and often resulted in states adopting a priori strategies to fund self-determination at lower amounts than typical human services. This has served to compound the second issue of how to fairly determine how much money an individual will get to budget under the rubric of self-determination
A more thorough analysis of this issue is available in "Filthy Lucre" (www.self-determination.com). No state has yet developed the "perfect" system to allocate funds to an individual. That said there are strategies and recommendations that appear to be necessary in order to address these issues.
The Division should consider:
States across the country are experimenting with ways to become more cost effective. They have an obligation to do so and individuals with disabilities and families have a similar obligation to be part of this design and experimentation. In this coming generation it is conceivable that the demand for supports and services across all disabilities and aging will dwarf the resources available to states.
Allowable Costs
There is an ongoing temptation for fiscal agents for funding sources to control overall expenditures through the micro-management of individual line items. Experiences from self-determination demonstrations across the country reveal a better methodology. Consideration should be given to the following strategies:
Simplifying the approval process should also be incorporated into changes that more carefully honor the choices that individual may make within a total amount of dollars available. Just as micro-management of line items adds frustration for individuals and families, so, too, does an elaborate and bureaucratic process of approval.
The chart of allowable costs does not include a line item for management or administration. Apparently, either the person with a disability is responsible for all aspects of management (unless they use an agency) or the family member or guardian is. This has serious repercussions for families, especially elderly families, and for individuals without the interest or experience to manage schedules and keep records. Once the self-determination approach moves away from family support to support for an adult living on his/her own there is an absolute necessity for some dollars for administration of supports. Virtually every demonstration on self-determination has recognized this issue. The temptation in this instance might very well be to compromise the integrity of the independent support broker by moving management responsibilities under their purview.
This omission has the unintended effect of limiting self-determination to families who want to provide this function or to individuals without cognitive disabilities who prefer to perform the management themselves. Families who are elderly, families who are otherwise too busy with other responsibilities and individuals with cognitive disabilities are almost forced to use traditional agencies or to forgo the benefits of self-determination.
Consideration should be given to the following:
Contributions by Individuals with Disabilities and Guardians
There appears to be another potential disparity in that all of a person's SSI/SSDI needs to be budgeted within these line items. This is not true for typical service arrangements and may constitute a disincentive for self-determination and more creative arrangements.
Consideration might be given to the following:
Case Manager Assignment
The state's case manager system with regard to self-determination is the front line for the state in monitoring and evaluating the status of individuals. Case managers, however, may vary in both their understanding and support of self-determination.
Support broker Service
New Jersey's approach to independent support brokers is among the most innovative and creative in the country. It remains one of the cornerstones of successful implementation of self-determination and needs to be both conflict of interest-free and reimbursed adequately. The Division's approach meets these criteria. Support coordinators also need to carry the requisite authority in order to truly and adequately represent individuals with disabilities.
Fiscal Intermediary Service
Easter Seals provides the fiscal intermediary service for all participants in the New Jersey self-determination initiative. By most accounts individuals are pleased with the basic services they receive. However, there is no choice of a fiscal intermediary and choice among salaries and benefits may be limited by this arrangement. Individuals with disabilities and families either choose a human service agency or Easter Seals. As self-determination grows this may become more problematic.
Day and Vocational Program Exclusion
Under self-determination the bifurcation of individual lives between "day"
and "residential" has ended. It is not possible to fully implement
the principles of self-determination without all of the dollars for support
available for planning and budgeting.
There are important personal and policy as well as fiscal reasons for this.
On the personal level it is extremely important that the person with a disability be able to conduct real life planning, holistic planning, that melds important activities that may happen during the day with important aspects of living and being part of one's community. It makes no sense to say the person with a disability is free to organize a creative, individual life around where and how that person lives (residentially) but must surrender that right during the day. In addition, self-determination is moving strongly toward a vision of individuals "producing income" through the world of business and commerce. From typical jobs to creating microenterprises, having control of typical day program revenues is becoming increasingly important.
On the policy and fiscal level, controlling all the dollars in one individual budget holds out the promise for greater value and increased cost-effectiveness. Typical day programs have heavy costs associated with transportation, may include much "downtime" where no discernable outcomes are produced, and force the individual with disabilities to accept both what is offered and who offers it. There are of course some agencies who are willing to structure highly individual supports for a person with a disability, but, forcing someone in self-determination into an existing opening or slot shuts down both the promise of self-determination and the possibility of additional cost-effectiveness.
Strong consideration should be given to the following:
Role of Guardians
Guardianship as it is traditionally understood represents one of the most formidable barriers to self-determination. It is also one of the most difficult issues to deal with in a society that still may not understand both the potential of individuals with disabilities when they have the right support and the legal and cultural harm that befalls those labeled "incompetent". While most guardians, especially committed family members, desire the best for individuals with cognitive disabilities, the effect of the imposition of guardianship is the exact opposite of the major tenet of self-determination.
It seems implausible that stripping an individual of their rights guaranteed under the Constitution and The Bill of Rights would be an acceptable practice especially under the rubric of self-determination. New Jersey policy seems to accept this contradiction in spite of yeoman's work on the part of the Division to ameliorate the effects of plenary or full guardianship and the work of the New Jersey Developmental Disabilities Council in their 1996 monograph on improving the state's guardianship statute.
Several strategies could be adopted.
Guardianship statutes vary widely in their breath, their degree of due process protections and their predilection for intrusive or more limited forms of guardianship. A preliminary review of the New Jersey guardianship statutes reveals some weaknesses.
New Jersey Guardianship Statutes
There is not a lot of due process specified, (such as a right to an independent evaluation, to cross examine, etc.) Also, although an "attorney is appointed" it is clear that the statute does not really mean that an attorney is appointed to represent the person with a disability:
The attorney, after conducting an investigation into the matter, which shall include an interview with the alleged incapacitated person, an interview with the proposed guardian, and, if there is cause to question the alleged incapacitated person's level of functioning and need for a guardian, the report of an independent expert professionally qualified to render an opinion on issues pertaining to incapacity, shall advise the court by way of a report in affidavit form whether there is cause to dispute either the contention of the commissioner that the appointment of a guardian is necessary or the commissioner's recommendation as to whom that guardian should be. If the alleged incapacitated person expresses an opinion on the subject, the attorney shall advise the court of that opinion . . . If, after reviewing the report of the attorney, there appears to be no difference between the position of the commissioner and the findings of the attorney, the court may proceed in a summary fashion to appoint a guardian. A plenary hearing shall be held if requested by the alleged incapacitated person, his attorney, or anyone acting on his behalf.
These are the duties of a guardian ad litem not an attorney for the person with a disability.
There is a right to trial by jury, and they establish a guardian of the person or estate, or both. The powers may be limited if requested, but there is no preference for limited guardianships. The Division of Developmental Disabilities does however insist that this be addressed.
There is also a section stating that a guardian "has the same powers, rights and duties respecting his ward that a parent has respecting his unemancipated minor child, except to provide for the ward from the guardian's own funds." This is demeaning to the status of an adult person with a guardian. The statute remains unclear on other issues such as whether someone with a guardian can vote.
Some recommendations follow:
"Persons cannot be deemed incapacitated if their impairments are counterbalanced by friends, family or other support" In Re: Perry, 727A.2d 539 (Pa. Sup. Ct. 1999)
"In the determination of competence, 'credible evidence of third-party assistance produced from a source must be considered'." Iowa Supreme Court
In Michigan, the statute was changed last year to state a judge must make separate finding of incapacity and necessity. This is to reflect that a person may be completely "incapacitated" and still not need a guardian if they have the proper supports to meet their needs.
The following are suggestions for amending the New Jersey statute:
Clearly, the statutes are weak and need to be brought into the most recent legal and ethical theory that honors individuals with cognitive disabilities while ensuring their protection without taking away their legal rights.
Training and Technical Assistance
The types of training and technical assistance and the depth of that support are critical elements in promoting self-determination. Because self-determination has been an evolving concept with myriad issues unfolding over time it is important that this component keep abreast of these developments and share current knowledge and practice with both participants and policy makers. The Boggs Center has performed these tasks well within the strictures of present policy in New Jersey. However, it might be desirable to consider adding some training and technical assistance components that reflect where self-determination has grown beyond its initial concern with transferring power and authority to individuals with disabilities. Today self-determination has evolved to a deeper concern with understanding that this transfer of power and authority is simply a tool, albeit a necessary tool, for individuals to craft a meaningful life in their communities. A more comprehensive history of this evolution is also helpful to participants as well as policy makers. There are many ways to organize training and technical assistance. The following are just suggestions based on the most recent evolution(s) of self-determination.
The eventual development of special savings accounts and assets that previously seemed unattainable under the present system are now in discussion at all levels of government. The release very recently of model Waiver Templates by CMS is only the latest example of the recognition of this and other issues and the intent of relevant government agencies to address it.
General Recommendation
Our community systems are in crisis with the growing scarcity of resources, waiting lists for those who are unserved or underserved and the diminishing cadre of direct support workers. This may be the time, not to retrench, but to imagine a new system based on principles that honor individuals with disabilities and families much more than the present system.
Reference
Wilner, M. A. (2000). Toward a Stable and Experienced Workforce. Generations; The Journal of the American Society on Aging. 60-65.