COMMUNICATING SELF-DETERMINATION: FREEDOM, AUTHORITY, SUPPORT AND RESPONSIBILITY
Thomas Nerney
The Tools of Self-Determination
With the vast extension of self-determination projects across the country
and the wide adoption of the principles of self-determination, it may
be helpful to step back for a moment and reflect on what we have learned
thus far about some of the technical and structural issues associated
with truly successful individual budgets, support brokering and fiscal
intermediaries. Not every issue is yet crystal clear and it is anticipated
that some ambiguity may remain especially in those projects that are still
experimenting with systems change.
These three areas do not exhaust the range of system change issues but
at this stage appear to be fundamentally necessary for the success of
self-determination at the personal and family level. Typical human service
systems find it difficult to make these fundamental changes. Other changes
in personal planning and the restructuring of provider agencies also need
to be addressed.
Addressing conflicts of interest in the present human service system
has always presented itself as critical to the implementation of self-determination.
If individuals with disabilities are ever going to attain a degree of
freedom then those freely chosen to assist them will also need to be free.
This simply means that no one gets to assist an individual/family unless
that person is invited and remains totally committed to the individual
with a disability and not to existing "services" or organizations.
Those who assume these new roles will have to embrace the principle associated
with rejecting overt or unconscious conflicts of interest. This is sometimes
a long, arduous process.
One of the not so surprising results thus far reveals that creativity
in planning appears to be very much related to avoiding conflicts of interest.
Assisting individuals to achieve meaningful life goals ( the goal of self-determination)
appears to require both freedom and creativity. The same appears to hold
true for cost effectiveness. Simply "buying back" existing services,
with the option to move to another provider, doesn't meet the ultimate
goal of self-determination nor is it cost effective. In fact, the federal
Medicaid statute currently guarantees provider choice. That said, however,
many individuals and families have little experience outside typical human
services nor do they necessarily trust the current system to support them
in meaningful ways outside typical human services. Developing trust between
individuals with disabilities/families and human service system representatives,
and gaining experience from those who pioneer self-determination, are
important aspects of this change.
EMERGING BEST PRACTICE IN SELF-DETERMINATION
Two relatively innovative assumptions are beginning to under gird the
self-determination movement for all individuals with disabilities. One
is that all persons will "have their own place", and, two, that
virtually all individuals can work in meaningful employment and/or produce
income through the development of microenterprises. Folks with disabilities
may indeed want to live with another person but that is always a freely
chosen situation and one susceptible to re-negotiation when necessary.
More and more projects across the country are gradually changing the goal
from "getting a job" to one of "producing income".
This enables everyone to understand that there are many ways to secure
employment and to start a small business. Individuals within their budgets
can (with assistance from a variety of sources) contract directly with
employers for co-worker support, transportation and even training. Individual
budgets can be used to help secure or pay down the cost of equipment necessary
for a small business.
IDEAL STANDARDS FOR INDIVIDUAL BUDGETS, SUPPORT BROKERING AND FISCAL
INTERMEDIARIES
INDIVIDUAL BUDGETS
Based on current best practice individual budgets meet ideal requirements
for self-determination when the budget is actually controlled by the person
and their freely chosen allies. Public dollars are now seen as an ongoing
investment in the person's life and the obligation to be responsible as
well as contribute to one's community becomes part of the budget development.
In many demonstrations these ideal standards are only partially reached,
but this represents an important step in the right direction. This means
that the following is in place:
Individually created
The person with a disability and freely chosen family and friends create
individual budgets. This includes the creation of unique line items that
reflect the distinct dreams and ambitions of the person with a disability.
Authority over Personnel
Any person who works for the individual with a disability is hired and
can be fired as well. In fact all employees and consultants work for the
person and that person's social support network. Even if another organization
assumes some legal responsibility to become the employer of record, all
personnel and consultants work for the person with a disability.
Flexible
Within approved amounts, dollars can be reasonably moved from line item
to line item as long as the essential supports are maintained. New line
items may also be created as well as old ones erased.
INDEPENDENT SUPPORT COORDINATION
The linchpin to the success of creative, highly individual budgets and
life plans is the function that is variously referred to as independent
support coordination, personal agents, or independent brokering. What
is important with regard to this function is the potential for conflict
of interest. This is a person who may help with plan development, assist
in organizing the unique resources that a person needs and even assist
with ongoing evaluation of these supports. There are many ways that this
function can be carried out from family members doing it to case managers
assuming new roles. One creative project allows the person with a disability
to select anyone they know and trust and pays them separately if necessary.
Sometimes ongoing and regular support coordination is also required and
some individuals are actually including this in their individual budget
since it meets the test of a "service". The characteristics
of an independent brokering function include:
Independence from Service Provision
It is important to keep this function separate from any form of service
provision in order to avoid both the appearance and the reality of conflict
of interest. Even those "brokers" who have great integrity should
not be put in a position of divided loyalties. Current systems which feature
service provision and support coordination may take years to accomplish
the transition. Many individuals with disabilities and families have relationships
and loyalties in place that need to be respected while this transition
proceeds.
Real Authority
Whether the person is an independent contractor, or an independent agency
is used, this function has to carry some state, county or publicly sanctioned
authority if this person is going to adequately represent the person with
a disability. Again, it should be clear that the person who carries out
this function works for the person with a disability. It is always their
choice who provides this function.
FISCAL INTERMEDIARIES
Fiscal intermediaries are simply organizations, places really, where
an individual budget gets parked or banked. The functions carried out
by a fiscal intermediary include, but are not limited to, check writing
for all bills and personnel costs, tax withholding, paying worker's compensation,
health insurance and other taxes and benefits that might be appropriate
depending on the individual's budget. The fiscal intermediary works for
the individual and remains accountable for insuring compliance with all
federal and state laws. Minimum standards include:
Individual Budget Isolation
This means that every person's individual budget is isolated from any
other and certainly from traditional provider contracts. The money is
available upon receipt of an approved budget and is accounted for by the
fiscal intermediary to the public funding authority as well as to the
person with a disability.
Conflict of Interest Free
Fiscal intermediaries have no other duties that conflict with their role.
This means that they are independent of service provision. If the fiscal
intermediary is a government or quasi government agency, it has specific
rules that prohibit the use of this money for any other purpose.
Close to the Person and the Community
Fiscal intermediaries, to the extent possible, should be generic, neighborhood,
community organizations that enable the person with a disability to create
relationships with personnel who work there in regular community settings.
The closer this function moves to a "neighborhood bank" the
better for the person with a disability.
These are ideal standards. Some human service systems can move faster
to implement them. Others may take much longer. They deserve more discussion,
examination and further demonstration. There are numerous ways to meet
these ideal standards long term. Further demonstration and even experimentation
will bring new knowledge and insight into improved ways to implement these
ideal tools of self-determination.
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